*Wiki-Team editors add support resolutions to issues as they become available
If your Liquality browser wallet won't connect or it is showing an incorrect balance, do the following steps:
If this does not solve the problem, contact tech support in the Sovryn Discord tech-support channel or follow up this question with a live chat request.
When disconnecting from the dapp on MM mobile, you may be unable to reconnect (see screenshot for the prompt that never re-triggers) - This issue is likely only affecting Android users, iOS seems unaffected, however, same steps should apply if needed. It is advised to avoid using Metamask Mobile for the time being while the issue is investigated and a permanent fix is in place.
This issue is isolated to the mobile version of Metamask - The browser version is unaffected.
Clear browser cache and restart your browser.
The latest Google Chrome update (Chrome 91) can cause U2F transport issues on third-party wallets like MetaMask for Mac and Linux users. Due to this issue, you might experience issues when trying to connect to a third-party wallet.
NOTE: This issue also affects other Chromium browsers (Brave, Microsoft Edge, etc…) on the same version.
Before you start:
Additional instructions can be found here:
Disable this setting via following uri: brave://flags/#brave-ephemeral-storage
Additional information can be found here:
There is a known issue that is expected to be resolved shortly whereby Brave users cannot engage MetaMask wallets to Sovryn due to a recent MetaMask update.
Go in settings, search for "wallet" and make sure the "load Crypto Wallets on startup" is OFF
Other fix: Install the legacyWeb3 Extension as mentioned here - https://metamask.zendesk.com/hc/en-us/articles/360053147012
UPDATE: Possible solution (6-8-21) - Disconnect and reconnect Metamask - Verify correct value are shown
ORIGINAL ISSUE: Interesting metamask issue - when connected to the bridge through metamask, and cycling through BSC and ETH, Metamask displays incorrect conversion prices for ETH to USD. Apparently several people are having this this issue when connected to bridges from multiple chains, but in this case it's a situation where the USD denominated gas fee is displayed higher than it actually should be.
There is a known potential transaction failure issue when trying to stake 100% of an asset. The issue is typically caused by either a rounding error, or not having enough RBTC left over for the gas fee. Typically you can resolve the issue by reducing the staked amount to slightly less than 100% to allow enough RBTC for the gas fee, and to eliminate the potential of a rounding error causing the failed transaction.
For example: If you click 100% and it shows 25.6655 reduce the amount to 25.66 and try again.
Failed transactions using Liquality: UPDATE
UPDATE: 5:28 PM UTC April 4, 2021 - Liquality has pushed another update to resolve a failed transaction, and wallet hanging issue. Please update your Liquality wallet to the latest version (v0.24.0) to resolve the issue,
ORIGINAL ISSUE: The Liquality wallet currently does not allow the dapp to pass it a gas limit to use for transactions, nor does it allow users to edit this manually. This is causing transactions on Sovryn, to fail. As far as the Sovryn team are aware, this will be temporary and will be fixed/allowed by Liquality soon. Liquality have been notified of the issue.
To view your tokens in your Web3 wallet, add the contract address as a custom token.
You will need to change the target address to lowercase.
You can use https://convertcase.net/ to do this