Most wallets will not function properly if you have more than one wallet enabled at a time as a browser extension. Be sure the only the wallet you have enabled is the one you want to engage with the Sovryn dApp. To do this:
Check you have the following:
You may also need to:
If you participated in the Origins Sale (10th - 13th February 2021) watch the Claiming SOV video tutorial. This tutorial will walk you through process of redeeming your SOV using your Bitcoin deposit from the Origins Pre-Sale. Otherwise, use the steps below to guide you through the process.
The tokens will be unlocked six weeks after the TGE on 12-Feb-2021, which is 26-Mar-2021. You will need to perform a transaction requiring gas to transfer them to your private wallet. Please make sure you have some RBTC in your wallet to complete this transaction.
Note: If you can not see the Engage Wallet button → Clear your cache, update (if not up-to-date) and restart your browser. Update your dApp, if it prompts you to in the lower right.
Note: If you can not see the REDEEM SOV panel → Clear your cache, update (if not up-to-date) and restart your browser. Update your dApp, if it prompts you to in the lower right.
If you participated on the Genesis Sale (25th January 2021) watch this video about how to convert your purchased cSOV into SOV.
Otherwise, use the steps below to guide you through the process.
Note: If you can not see the Engage Wallet button → Clear your cache, update (if not up-to-date) and restart your browser. Update your dApp, if it prompts you to in the lower right.
A: You can claim your SOV from Origin sale at https://live.sovryn.app/wallet
A: There is no deadline for claiming your Origin Sale SOV. You can claim them anytime.
A: No. You don’t need a Whitelisted wallet to claim your SOV. Your wallet will be whitelisted automatically after you have claimed your SOV
A: You don’t need to worry about that. Once you claim your SOV from origin sale your wallet will be whitelisted.
A: Having $10 of RBTC is recommended.
A: Your browser cache may need to be cleared, and the dApp may need to be updated
A:: No. Your claimed SOV will appear in the “Vested Assets” tab in your wallet. They will be unlocked on the 26th of March, after which time you will be able to see/access/transfer them into Metamask.
A: Check your SOV balance under Vested Assets in your dApp wallet.
A: You need to make sure "Contract Data" is set to "Allowed" on your RSK app prior to signing the transaction, otherwise it will fail.
A: This is normal, your wallet will automatically become whitelisted shortly.
NOTE: The following suggestions come from the community - Most seem to benefit from these suggestions
Suggestion 1:
Suggestion 2:
This appears to be a bug with the Nifty Wallet at the moment.
A: Yes, here are a couple of video tutorials that should help:
DISCLAIMER: Nothing on this page should be taken as investment advice. Inclusion of a third-party app or service does not constitute an endorsement of the app or service by Sovryn developers or anyone else in the Sovryn community, and is provided for informational purposes only. If you have any problems with the listed third-party apps or services, please contact the maintainer of that app or service for help. Sovryn does not have any control of your funds in any supported Web3 wallet -- you are responsible for your own wallet security. Please do your own research and ensure you understand and accept the risks before trading or using any apps or services to store your funds.